Opening Hours

RECEPTION OPENING HOURS

For collection and delivery of your booked pets

Monday to Friday 9.00 to 10.30am OR by arrangement
Saturday & Sunday 9.00 to 11.00am. Mornings Only

The above hours remain the same for Summer & Winter

NEW CUSTOMER VISITS BY ARRANGEMENT - PLEASE EMAIL OR PHONE

RECEPTION IS CLOSED BANK HOLIDAY MONDAYS, CHRISTMAS DAY, BOXING DAY & NEW YEARS DAY
For the period over Christmas & New Year opening hours vary, please enquire when booking or see the hours below

Phones are manned weekdays from 9.00am till 5.30pm bar lunchtime.
Week-ends mornings only from (9.00 to 12.00)

please also email for enquiries 

CHRISTMAS & NEW YEAR RECEPTION OPENING HOURS 2025

SORRY THIS XMAS WE ARE ONLY BOARDING CATS & SMALL PETS

Xmas Eve Closed
Christmas Day & Boxing Day Closed All Day
Friday 27th December to 31st December inclusive is morning only from 9.00 to 11.00am
New Years Day Wednesday 1st January Closed All Day
2nd January (normal hours resume) 9.00 to 10.30am or by arrangement 

Important Information

Extra charges apply for Christmas Day, Boxing Day and New Years Day. The charge for each of these days is £25.00 per cat or dog and for small pets an extra charge of £10.00 per pet.

A Heating/power sur charge applies in our quieter months from 12th November 2025 to 10th April 2026 being Dogs £1.50 a night and Cats £1.00 a night 
To save disappointment could all clients ensure they adhere to the above opening hours and please bring vaccination cards/certificates with them as many vets will not be open and we may not be able to take your cat or dog without proof of vaccination & up to date vet approved flea & worming.